Privacy Policy

Last Updated: 01-06-2025

This Privacy Policy describes how TJ Diamond ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.tjdiamond.co (the “Site”).

By using our website or services, you agree to the terms outlined in this policy.

1. Personal Information We Collect

When you visit the Site, we may collect the following information:

a. Device Information

  • IP address
  • Web browser
  • Time zone
  • Cookies and session data
  • Pages you visit and how you interact with the site

b. Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect:

  • Full name
  • Billing and shipping address
  • Payment information (e.g. card details, via secure processor)
  • Phone number
  • Email address

c. Customer Support Communications

If you contact us for assistance, we may collect additional information to resolve your issue and maintain a record of the communication.

2. How We Use Your Information

We use the information collected to:

  • Fulfil your orders and process payments
  • Communicate with you (order updates, shipping notifications, etc.)
  • Provide customer support
  • Screen orders for potential fraud or risk
  • Improve our website and product offering
  • Send marketing emails, only with your consent

3. Sharing Your Information

We only share your information with trusted third parties to help operate our business, such as:

  • Shopify, which powers our online store
  • Payment processors (e.g. Stripe, PayPal)
  • Shipping partners for order delivery
  • Email service providers for communication and marketing (if subscribed)
  • Analytics tools such as Google Analytics to monitor site usage

We do not sell your personal information to third parties.

4. Data Retention

We retain your order information for our records unless and until you ask us to delete this data. This helps us comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with a local data protection authority (e.g., NZ Privacy Commissioner or US FTC)

To make such a request, contact us at info@gold-atm.com.

6. Cookies

We use cookies to enhance your browsing experience and improve our website. You can choose to disable cookies through your browser settings, but some features of the Site may not function properly without them.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to read their privacy policies separately.

8. Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted to this page and will reflect the “Last Updated” date above.

10. Contact Us

For questions or concerns regarding this Privacy Policy, or to make a data request, please contact us at:

Email: info@gold-atm.com
Address (NZ): 588 Chapel Road, East Tāmaki, Auckland 2013
Address (US): 10311 North Eldridge Pkwy Unit B2, Houston, TX 77065