Aftercare & Lifetime Support
Your relationship with TJ Diamond doesn’t end when you pick up your jewellery. We’re here to help you look after it for years to come, so it keeps looking as brilliant as the day you received it.
Complimentary Cleaning and Check‑Ups
We encourage you to bring your jewellery back to us for regular care.
- Complimentary cleaning and visual inspection every [6–12 months]
- We check stone security, claws, and general wear
- If we spot early signs of wear, we’ll explain your options before it becomes a problem
This simple habit can greatly extend the life of your piece.
Professional Repairs and Maintenance
Even the best‑made jewellery can show wear over time, especially if you wear it every day.
We offer:
- Re‑polishing and refinishing
- Prong and setting checks and repairs
- Resizing (where structurally safe)
- Chain and clasp repairs
- Re‑tipping claws and tightening stones
Because we’re the original manufacturer, we understand exactly how your piece was built – which means better, safer repairs.
Care Advice Tailored to Your Piece
Different designs and stones need different care.
When you receive your jewellery, we’ll:
- Explain how and when to wear (and when to remove) your piece
- Give tips on cleaning at home between professional check‑ups
- Highlight any special considerations based on your design and stones
We’re always happy to answer questions – even years after your purchase.
Real Support, Not Just Words
Anyone can say “lifetime care”, but we back it up with real services:
- Clear contact points if you need help
- Straightforward estimates for any non‑warranty repairs
- Honest advice about what’s best for your piece and your budget
We don’t just make jewellery – we maintain it.